At Innovate Electrical Group, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information including, but not limited to:

- Full name, Company name, Email address, Phone number

- Project details or enquiry information

- Website usage data (via cookies or analytics tools)

2. How We Collect Information

We collect information when you:

- Submit an enquiry or contact form on our website

- Request a quote or consultation

- Interact with our website or email marketing (if applicable)

- Communicate with us via phone, email, or in person

3. How We Use Your Information

We use your information to:

- Respond to your enquiries and provide quotes

- Deliver electrical and automation services

- Communicate with you about projects or updates

- Improve our services and website user experience

- Comply with legal obligations

4. Disclosure of Personal Information

We do not sell your personal information. We may share it with trusted third parties when required for:

- Service delivery

- Website hosting or marketing systems

- Legal or regulatory obligations

All third parties are required to maintain the confidentiality and security of your information.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no method of data transmission over the internet is 100% secure.

6. Access & Correction

You may request access to your personal information or correction of inaccurate data by contacting us using the details below.

7. Cookies & Analytics

Our website may use cookies or analytics tools to collect non-identifying information to help improve website functionality and marketing efforts. You can disable cookies via your browser settings.

8. Contact Us

If you have any questions about this policy or your personal data, contact:

Innovate Electrical Group
Daniel Vaiano

0402550270

[email protected]